Customer Service Specialist (Aesthetics & Beauty Industry)

Key Responsibilities: •Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels. •Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients. •Assist customers in scheduling appointments, making changes to appointments, and providing reminders. •Collaborate with the operation team to ensure customer queries are addressed. •Maintain patient confidentiality and adhere to d