L1 Support SME – Microsoft Defender XDR Support

Job Description · We are seeking an experienced L1 Support SME – Microsoft Defender XDR Support to provide hypercare and operational support for Microsoft security platforms within a large enterprise environment. · The successful candidate will be responsible for issue intake, ticket triage, evidence collection, troubleshooting, escalation coordination, and stakeholder communication across Microsoft Defender for Endpoint (MDE), Microsoft Defender for Cloud Apps (MDCA), and Microsoft Purview. Key