Customer Service Officer

Job Description Greet and welcome members and visitors in a professional and friendly manner. Handle front desk operations, including member registration, check-in, and enquiries. Assist customers with membership applications, renewals, cancellations, and payment processing. Provide accurate information about gym facilities, fitness programs, classes, and promotions. Schedule appointments and coordinate class bookings. Respond to customer enquiries via phone, email, and walk-ins. Resolve custome