Contact Centre Executive - Healthcare| Shift | Woodlands South

If you enjoy helping people, communicating with different stakeholders, and working in a fast-paced environment, we'd love to hear from you! 😁 Responsibilities: Handle customer enquiries via phone, email, live chat, and messaging; escalation of information Manage emergency and fire-related communication protocols Support emergency activations such as Code Blue and Trauma Activation Coordinate with internal departments on enquiries and requests Handle customer feedback and maintain accurate CRM