Call Centre Officer – Tax Support

Duration: 3 months Location: Novena Working Hours: Monday - Friday 8.30am to 5.30pm Responsibilities: Handle inbound calls and assist taxpayers with general tax-related enquiries Provide accurate information based on established policies and guidelines Guide callers on tax filing procedures and available online services Requirements: Minimum GCE A-Level or Diploma qualification Good communication and interpersonal skills Patient, service-oriented and comfortable speaking with members of the publ