CRM Luxury Retail #ESY

CRM System Implementation & Optimisation • Support the implementation, rollout, optimisation, and maintenance of CRM systems across the business and regional markets • Work closely with internal stakeholders, operations, and external vendors to ensure proper CRM processes, system integration, and user adoption • Assist in establishing and maintaining CRM SOPs, governance, and best practices to ensure consistency and data integrity across all markets • Support the development and optimisation of