Apple Mac Support Specialist

Role Summary: The Apple Mac Support Specialist is responsible for providing enterprise-level support, administration, and lifecycle management of macOS devices. The role ensures secure, compliant, and high-performing Apple endpoints using JAMF Pro and Microsoft Intune, while delivering excellent end-user support and operational efficiency. Key Responsibilities: Provide deskside and remote support for macOS, Windows 11, and Apple mobile devices (iPhone/iPad). Troubleshoot hardware, OS, applicatio