Customer Service Assistant/Officer (Night Shift) #2209

Working Hours: 8pm to 8am (Monday to Friday) Working Locations: Pioneer (Shuttle Bus available at selected MRT Stations) Job Responsibilities Customer Support & Communication 1) Handle customer enquiries via phone, email, or system platforms 2) Provide updates on shipment status, delivery schedules, and order issues 3) Resolve customer complaints or escalate issues when necessary Order & Shipment Coordination 1) Process and monitor incoming customer orders in the system 2) Coordinate with wareho