Customer Service Officer (Baggage)

Duties Attend to customer inquiries and provide excellent customer service experience Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services Perform opening and closing settlement for POS and BSS for daily cash reconciliation Perform bag wrapping service and upselling of baggage services or products Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP) Conduct bag s