Airfreight Coordinator (CargoWise, Alt 5.5 Days, East)

Manage end-to-end airfreight import and export shipments, including booking, documentation, customs clearance, and coordination with airlines and vendors. Serve as the main customer contact, providing shipment updates, handling inquiries, and resolving operational issues promptly. Ensure compliance with customs regulations, SLAs, and internal procedures while monitoring shipment performance. Support process improvements and mentor junior staff, ensuring accurate records, efficient operations, an