Customer Success Manager, Retention & Expansion

About Scale Insights Scale Insights is a SaaS platform that helps Amazon sellers and agencies automate and optimize their Amazon PPC operations. We are building a dedicated Customer Success function to help customers adopt the platform more deeply, achieve better outcomes, stay longer, and expand their usage. About the Role We are looking for a hands-on Customer Success Manager to own onboarding, adoption, retention, and expansion across our customer portfolio. This is not a ticket-handling supp